Never miss another high-ticket case
ShiftMod AI answers every inbound call with an empathetic voice agent, captures the intake facts your attorneys need, and delivers structured attorney briefs, so contingency-fee and criminal-defense leads never die in voicemail.
The legal marketing leak
Every lead that lands in voicemail is a contingency-fee case walking to a competitor. ShiftMod AI closes the three biggest intake leaks at the point of impact, the first ring.
Leak #1
A large share of consultation requests arrive outside standard business hours, evenings, weekends, and holidays. Voicemail kills contingency-fee revenue: the prospect listens to a recording, hangs up, and dials the next firm advertising on Google before you even know they called.
42%
of legal consultation requests occur outside standard business hours
Source: Clio Legal Trends Report (2024)
Leak #2
Stressed callers rarely wait. Research published in Harvard Business Review on online lead response found that firms who reach back within minutes dramatically outperform those who wait even half an hour, before legal skill is ever evaluated.
21×
more likely to qualify a lead at 5 minutes vs. 30 minutes
Source: Harvard Business Review (2011)
Leak #3
Intake triage, scheduling, billing, and firm operations pull paralegals and attorneys off billable work. Most small firms report administrative burden as a persistent drag on growth, not a staffing problem money alone fixes.
74%
of small-firm attorneys cite administrative tasks as a top practice challenge
Source: Thomson Reuters State of U.S. Small Law Firms (2020)
From first ring through post-call brief review, ShiftMod AI keeps intake moving, day, night, and weekend, without adding headcount.
24/7
Live AI receptionist coverage for inbound calls
100%
Calls logged with transcript, brief, and intake metadata
0
Voicemail gaps while the AI receptionist is on your line
Platform capabilities
Built for contingency-fee and criminal-defense firms that treat intake as revenue infrastructure. Live answering, structured capture, attorney briefs, and operational triage, without adding overnight staff.
Answers inbound calls with natural, calm dialogue tuned for stressed callers, post-accident, post-arrest, or mid-crisis, and collects intake facts without giving legal advice.
Every completed call can generate a structured brief: inquiry summary, cited key facts, callback guide, and consultation prep, ready for attorney review in your firm portal.
Answered calls arrive with a brief in your portal, so your team calls back before prospects dial the next firm.
Incident date, jurisdiction, adverse party, referral source, practice area, and prospective-client status, extracted for conflict-screening and intake review.
Captures booking outcomes and appointment times from calls, surfaces them on your dashboard and appointments view, and links your external scheduling URL for callers.
Isolated call logs, authenticated recording playback, and CSV/PDF export, built for firm confidentiality.
Solutions by use case
The same intake workflows top firms run manually, answered live, captured consistently, and delivered to your team for review and follow-up.
Keep every evening, weekend, and holiday call answered when staff is off the clock.
Forward your intake line; the AI receptionist handles first contact and captures caller details.
Post-call briefs distill transcripts into attorney-ready summaries.
Every inquiry is answered live and logged in your portal, so staff follow up while callers are still engaged.
Surfaces adverse-party names and prompts your team to run manual conflict checks before booking.
Email notifications to your intake team when new calls and briefs land in the portal.
Voice AI · After-hours intake
A caller reaches out at 9pm. Your AI receptionist answers live, captures intake facts, and delivers an attorney brief to your portal, ready for conflict review and consult booking.
Inbound
A prospective client dials in at 9:14 PM, long after reception has gone home. Every ring is answered instantly.
Engage
A natural, on-brand voice greets the caller, captures their name and matter, and screens for conflicts in real time.
Confirm & book
It confirms availability, reserves the slot, and syncs the consultation straight to the attorney's calendar.
How it works
Answer. Capture. Brief. Review.
Forward your intake line. ShiftMod AI handles live answering, structured capture, and attorney brief delivery while your team reviews, conflicts-checks, and closes.
Built for consumer law
Six high-volume consumer-law workflows, plus civil litigation and bankruptcy intake supported in the platform.
Auto, trucking, premises liability, wrongful death, and catastrophic injury intake.
DUI, drug, domestic violence, white-collar, felony, and custody-critical calls.
Defective drugs, medical devices, environmental exposure, and multi-plaintiff screening.
Divorce, custody, support, and protection-order inquiries with sensitive, calm intake.
Wrongful termination, harassment, wage disputes, and retaliation calls from employees.
Visa, green card, asylum, and removal-defense inquiries from callers seeking counsel.
Confidential, UPL-aware, and built for firm intake, not generic call-center scripts.
Book a call to see how ShiftMod AI fits your intake workflow, and stop losing paid leads to voicemail.
